Quality Control

At OPS Controls, our commitment to quality control is unwavering. We implement rigorous testing and inspection processes at every stage of production to ensure that our products meet the highest standards of performance and reliability. By utilizing advanced technology and industry best practices, we systematically monitor and evaluate our operations, allowing us to identify and address any issues proactively. Our dedication to continuous improvement ensures that we consistently deliver exceptional products that exceed our customers’ expectations. Quality is not just a goal; it’s a core value that drives everything we do.

Our Quality Partners

Wire Harness Testing

We take pride in our rigorous testing procedures for the wire harnesses we build for OEM machinery. Utilizing the advanced Nexu tester, we meticulously verify every aspect of the harness to ensure top-notch quality. This sophisticated equipment checks that each wire is positioned correctly and connected to the appropriate terminals. Additionally, it measures the resistance in the wires to confirm that the harness is constructed to our high standards. By implementing these thorough testing protocols, we guarantee that our wire harnesses meet the precise specifications and reliability required by our customers, providing peace of mind and confidence in the performance of their machinery.

QT9 Quality Management System

We understand that effective communication and tracking are essential to meeting our customers’ needs. That’s why we utilize QT9, a robust quality control software, to meticulously track any issues or requests you may have. Whether you’re looking for updates on documents, changes to our services, or addressing quality concerns, our system ensures that all inquiries are logged, monitored, and resolved promptly. This streamlined approach allows us to provide you with timely updates and a transparent process, ensuring that your expectations are not just met, but exceeded. Your feedback is invaluable to us, and we are dedicated to continuously improving our services to serve you better.

Document Control

Central Repository: Document control software serves as a central location for all of your documentation, making it easier to find and deliver documents.

Audit Trail: Automated document control automatically creates an audit trail, allowing you to track the history of changes made to documents. This is especially helpful during the auditing process to demonstrate document control and quality control to regulators.

Risk Management: Document control software provides a clear record of specifications, requirements and procedures, allowing you to proactively address potential issues and contributing to better control over business outcomes.

Training and Onboarding: Having standardized and controlled documentation ensures that new employees receive accurate and consistent information, helping them integrate into their positions and contribute effectively.

Access Control: Security measures can be easily established based on named criteria, such as user, location and document lifecycle. Only verified users with authenticated permission can be given access and the documents are secure, encrypted and protected within the application.

Built-in Efficiencies: Document control software offers efficiencies such as automatically archiving obsolete documents; email alerts and reminders for changes, reviews and approvals; links to training; electronic approvals; and access to real-time data for better insight into your document control efforts.

Non-Conformances

There are a variety of ways that nonconforming products are identified, including regular evaluations against key performance indicators (KPIs), inspections, audits and customer feedback.

Audit Management

Audit management software facilitates every stage of the audit process, from planning and scheduling to generating final reports, and improving the efficiency and accuracy of the audit process. It automates the process of preparing and executing audits by helping companies analyze data, assess risks, track issues, report results and centralize documentation. Regulatory compliance is streamlined and simplified with centralized workflows and full traceability.

Change Control

The goal of a quality management system is to ensure the ongoing quality and safety of your products and services. Any changes that occur in the process of creating these products and services must be thoroughly evaluated and documented to ensure their integrity and to meet regulatory requirements that hold organizations to these standards.

Customer Portal

QT9 QMS’s customer web portal makes it easy to communicate with our customers, whether it be to share documents or disseminate a survey. Customers are able to log in to the portal to complete surveys, sign off on documentation or operational changes, and to view any other communications. Customer interactions are easily tracked and documented.

Internal Tracking

By maintaining a robust internal tracking system to effectively manage any issues related to our wire harnesses for OEM machinery. This system allows us to document and monitor any concerns, from testing discrepancies to design changes requested by our customers. By using advanced tracking software, we ensure that each issue is assigned, prioritized, and resolved efficiently. Our dedicated team regularly reviews this data to identify trends and improve our processes continually. This proactive approach not only enhances our quality control but also ensures that we can respond swiftly to customer needs, reinforcing our commitment to delivering reliable and high-quality wire harness solutions.

Questions?

At OPS Controls, we prioritize quality and customer satisfaction above all else. If you have any questions about our quality control processes or how we ensure the highest standards in our products, we invite you to reach out to us. Our dedicated team is here to provide you with detailed information and support to address any inquiries you may have. Your trust is important to us, and we’re committed to ensuring you feel confident in choosing our services. Don’t hesitate to contact us—we’re here to help!

Controlling the Mobile World.